Refund Policy

At Ladie G's Custom Creations, we take great pride in crafting custom products with care and attention to detail. Due to the personal nature of our handmade items, all sales are final. This policy applies to all custom orders, including but not limited to tumblers, t-shirts, and other personalize products.

Please note the following:

• Once an order is placed, it cannot be canceled or refunded, as production begins immediately.
• We provide proof or mock-up of your design for approval before finalizing the product. Please review this carefully, as any errors not identified at that stage are the responsibility of the buyer.
• If the idem is defective or damaged upon receipt, please contact us within 24 hours of delivery. We will work with you to provide a replacement or repair if deemed necessary, at our discretion.